At Assignment Online Help, our mission is to provide exceptional homework assignment help services. We strive to improve the level of our services to ensure that our clients are completely satisfied. However, in some highly improbable circumstances, we may fail to offer complete satisfaction to our clients. In such rare cases, the clients have the right to demand a refund.
Consequently, we have some provisions that every refund request must meet. We recommend that all our clients read and understand these provisions that formulate the criteria of our refund policy before making such appeal.
- If you decide to cancel your order before we assign a writer to work on it, you can book another assignment of the same value, free of cost. However, if a writer has already been assigned, then you will have to continue with the order. This is because the writer who starts with your assignment should receive compensation for the work.
- The 100 percent satisfaction policy ensures that we will keep reworking on the assignment changes until you are happy and till it is as per the initial set of work requirements. However, it must be done within four days of the time frame. We will not entertain any rework after more than four days from the assignment given date. Also, there is no refund in such cases.
- If by accident the client is charged twice, Assignment Online Help will make a complete refund of the erroneously charged amount with immediate effect.
- There are 3 different categories to book an assignment – “Pass”, “Credit” & “Distinction”. We certainly differentiate in the services and hence charge basis the same. Although, it never happens that the services/score may differ as per the commitments, however, if it does, we will refund the differential amount to your account. Also, the authentic Low score proofs need to be provided within five days from the final date of delivery of the assignment. Any request after this time shall not be entertained.
- Although it will never happen that you will get ‘fail’ grade in your assignment; in case if it does, we will do 50 percent wallet refund. However, the authentic fail proof needs to be provided within five days after assignment completion. Any request after this period will not be entertained. The reason for refunding 50 percent amount is writers take payment from us in advance, so it’s not possible for us to get the payment back from the writer. However, to ensure the quality of the assignment, we will fire that writer from our company.
- We never miss a deadline. Nevertheless, if for any reason we fail to deliver your paper within the mutually agreed deadline, Assignment Online Help will be liable to adjust that amount in the next assignment and do it for free.
- When placing an order, we always ask our clients to be as detailed as possible with the requirements. Please make sure all paper details and additional materials are provided while placing the order. If due to some other reason the first version of a paper is delivered after the original deadline, we will increase the quality so that the late submission penalty does not affect the overall grade.
- We are against any form of plagiarism. Our professional assignment writers are fully aware of this and only draft content from scratch. If a client finds traces of plagiarism in the solutions drafted by us, then he/she can ask for revisions. However, it must be done within four days of the time frame. We will not entertain any rework after more than four days from the assignment given date.
- There is no cash refund policy on this service so if your claim is genuine (according to the above-mentioned point) then we will do a free assignment of the same value rather refunding the money.
- We consider all the clauses when dealing with refund request cases. We recommend that our clients get in touch with our customer representatives if they have any queries or confusion. Although our refund policy is legally justifiable, we try as much as possible to resolve all cases through an arbitration process.